Nucleus Software - Product Testing Head - BFSI Domain

Quality Control & Testing

- Overall leadership and supervision of all software (BFSI domain) quality control & testing related activities in the organization.

- Thorough knowledge of Software Verification and Validation Techniques, including cross- platform Testing and Automation Frameworks.

- Ensure regular self up gradation. Committed to continually push the team to scale new heights, demand more and take the team to the next level

- Strong working knowledge of Product Testing practices and industry standards.

- Align Quality control policies line with the Business Goals

- Monitor customer feedback, customer complaint & customer satisfaction index.

- Ensure effective Project planning, Scheduling, Estimation for Test Planning and Testing.

- Ensure to prepare Master Test Plan and Detailed Test Plan to monitor progress against the defined objctives and for continuous improvement of processes

- Ensure effective planning and implementation of new technology, tools and processes.

- Review of the Detailed Test Cases and Periodic review of the schedule variance, effort variance and cost variance for testing phases.

- Ensure timely preventive and corrective action.

- Ensure effective Unit Testing, Integration testing, system testing and user acceptance testing.

- Guide and supervise the team on Creation of test data, test roles, test techniques and test planning.

- Implement processes that reduce the utilization of resources by 10-15% and improve quality to a greater extent

- Implement various test design models for automating test life cycles based upon the type of project

- Implement various test design models for manual test life cycles based upon the type of project

- Lead and train testing teams in using simpler methods and making best use of templates

- Liaison with external consultants related to software testing

Customer Satisfaction

- Assess, meet and exceed customer expectations in terms of quality of product.

- Interact with customers and develop good relationship with them.

Team Development

- Align appropriate responsibilities, accountability and authority for team members

- Help team members in laying down their performance plans and manage/enhance their performance

- Committed to continually push the team to scale new heights, demand more and take the team to the next level

- Identify development needs of team members and groom them to take on additional responsibilities.

- Set direction and inspire team members.

- Encourage team members to value customers and deliver high quality response

Competencies

- Domain expertise, hands-on in technology tools & methodologies and experience in implementing the same

- In-depth knowledge in testing automation

- Knowledge of Products and business domain

- Good man management skills, successful track record in a leading a team

- Good process orientation and conceptualisation skills

- Effective communication and inter-personal skills

- Highly motivated and target oriented.