Posted By
Mousumi Das
HR at Waytogo Consultants
Posted in
Sales & Marketing
Job Code
1442122
NRI Relationship Manager (Private Bank)
About the Job :
As an NRI Relationship Manager, your primary responsibility will be managing relationships with Non-Resident Indian (NRI) clients and strategically expanding the business.
You will play a crucial role in understanding and fulfilling the financial needs of NRIs while adhering to regulatory guidelines and maximizing customer satisfaction and retention.
Key Responsibilities :
Customer Relationship Management:
- Develop and maintain comprehensive customer profiles including risk assessment, demographics, and asset allocation within the bank.
- Regularly engage with existing NRI clients through personalized mailers, phone calls, and meetings to update them on interest rate fluctuations, exchange rate movements, and new product offerings.
- Foster deeper relationships and increase share of wallet through proactive customer engagement initiatives.
Cross-Selling and Upselling:
- Identify opportunities to cross-sell the bank's products and services as well as third-party investment products to existing NRI clients.
- Strategically deepen client relationships by understanding their financial goals and offering tailored solutions to enhance product penetration.
Account Management and Monitoring:
- Monitor the inflows and outflows of funds in NRI accounts, ensuring compliance with regulatory requirements and proactive identification of any irregularities.
- Track NRI visits to India and provide support and guidance on banking services during their visits.
Business Development:
- Proactively identify potential new clients who can benefit from personalized banking solutions tailored to their financial needs.
- Convert referral leads generated through existing clients, NRI brokers, stock brokers, expatriates of shipping companies, and overseas branches into new business relationships.
Performance Targets:
- Achieve monthly business targets set by the organization, focusing on revenue growth, customer acquisition, and retention.
CRM and Compliance:
- Maintain accurate and up-to-date records of all client interactions and engagement activities using the CRM (Customer Relationship Management) system.
- Ensure compliance with KYC (Know Your Customer), SEBI (Securities and Exchange Board of India) rules, and other regulatory requirements governing the banking industry.
Requirements:
- Previous experience in a similar role within the banking or financial services sector, with a strong understanding of NRI banking products and services.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with NRI clients.
- Proven track record of achieving sales targets and delivering exceptional customer service.
- Sound knowledge of financial markets, investment products, and regulatory frameworks relevant to NRI banking.
- Bachelor's degree in Finance, Business Administration, Economics, or a related field.
- Additional certifications such as CFP (Certified Financial Planner) or CFA (Chartered Financial Analyst) would be advantageous.
- Local candidates will be preferred due to familiarity with local regulations and customer preferences.
Benefits:
- Competitive salary package with performance-based incentives.
- Opportunities for career advancement within a dynamic and growing organization.
- Comprehensive training programs to enhance skills and knowledge in NRI banking and financial services
Didn’t find the job appropriate? Report this Job
Posted By
Mousumi Das
HR at Waytogo Consultants
Posted in
Sales & Marketing
Job Code
1442122