Posted By
Rubbi
Partner Sourcing- AGI at Live Connections Placements Private Limited
Last Login: 20 November 2024
Posted in
Banking & Finance
Job Code
1351657
Key / Primary Responsibilities of the Role:
- Consistently analyze the non-resident customer portfolio and derive insights on its health and performance
- Develop and execute strategies for portfolio growth by closely collaborating with Channel, Field, Operations, Digital, Engineering and other stakeholders
- Assess trends and customer behavior using analytics to identify, analyze and implement new innovations
- Build products and process for delivering a world-class experience to customers
- Ensure high service availability and turnaround times for all portfolio related processes and systems
- Empower channel and field teams with intelligence and tools to enhance their portfolio management capabilities
- Incorporate customer & business feedback into acquisition strategy, effectively negotiating tradeoffs & conflicting priorities
Secondary Responsibilities: Evaluate the CX provided by competitors and global industry leaders identify gaps in the existing customer experience and develop deep understanding of latest innovations, digital disruptions and new & upcoming trends
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Posted By
Rubbi
Partner Sourcing- AGI at Live Connections Placements Private Limited
Last Login: 20 November 2024
Posted in
Banking & Finance
Job Code
1351657