NPST - Research Analyst

Who we are and what do we do.

NPST is a fintech company bridging banking and fintech with its technology and payment solutions for the BFSI industry.

As a Technology Service Provider (TSP) and Third-Party Aggregator Provider (TPAP), we serve banks, merchant aggregators, merchants, and consumers.

Listed on the NSE Emerge platform in August 2021 with a market cap of - 2000 Cr (as of Mar 24), NPST is an NPCI-approved Merchant Payment Service Provider, acquiring merchants and facilitating payments.

We have a strong client base, including 10 banks and 30+ PAPG and merchants.

TimePay, a subsidiary of NPST, is an TimePay is NPCI approved TPAP (Third Party Application Provider) operating UPI payments with a vision of being one of the top five payment applications in India.

Our mission is to acquire users across all the demography and empower every Indian with innovative, user-friendly digital payment solutions and banking services.

Payment ecosystem being disruptive, we still have several challenging cases which needs innovation at core to build future of Payments.

At TimePay, we believe in solving use cases, build futuristic ecosystem and contribute to India's digital payment growth story by building disruptive payment process and technology for greater good of our users.

TimePay contributes to NPST's vision of 'Providing digital technology across financial value chain' by bringing last mile reach in payment ecosystem.

What will you do:.

The Research Analyst will conduct surveys and analyze customer preferences and data to provide insights for product designs, pricing, and promotions.

They will identify trends, evaluate competition, and assess strategies to improve competitiveness, while presenting actionable findings to support decision-making.

Job responsibilities:.

Data Collection & Analysis:.

- Collect and analyse primary and secondary data on customer demographics, preferences, and market trends to identify growth opportunities.

- Use multiple research methods (surveys, interviews, industry reports) to gain insights into customer behaviour and market dynamics.

- Perform quantitative and qualitative analysis to convert raw data into actionable insights for product development, pricing, and strategy.

- Prepare reports with clear, visual data representations (charts, graphs) to make complex findings easily digestible for stakeholders.

- Monitor competitors' strategies, pricing, and market positioning through secondary research to inform strategic decisions.

- Track industry trends and key metrics to ensure business strategies remain aligned with evolving market conditions.

- Integrate insights from both primary and secondary research to recommend improvements and optimize offerings.

Market Research:.

- Perform reliable SWOT analysis on research findings based on both primary and secondary data.

- Use secondary research tools and resources to track market changes, competitor moves, and customer behaviours.

- Prepare detailed reports, offering strategic recommendations backed by both primary and secondary insights.

Competitive Analysis:.

- Provide in-depth analysis of competitors' market offerings, pricing strategies, and distribution methods based on secondary research.

- Ensure that data gathered through secondary research is accurate and aligned with current market trends.

Trend Monitoring:.

- Continuously monitor market trends through secondary research and external research, applying best practices where necessary to stay ahead of industry shifts.

- Stay updated on new developments in the Fintech and payment app industries through secondary data to spot emerging opportunities and challenges.

What are we looking for:.

- Strong ability to interpret large datasets from both primary and secondary sources and derive actionable insights for decision-making.

- Exceptional communication and presentation skills (both written and verbal) to articulate complex findings to diverse stakeholders.

- Proficiency in MS Office (Excel, PowerPoint, Word) and familiarity with statistical analysis tools (e.g., SPSS, SAS).

- Expertise in secondary research tools, web analytics, and business research tools to gather relevant market data.

- Strong analytical and critical thinking skills, with a passion for digging into data to find meaningful insights.

- A self-motivated professional with the ability to solve problems proactively and independently.

- Entrepreneurial skills, ability to observe, innovate, and own your work.

- Detail-oriented and organized with strong time management skills.

- Influencing skills and the ability to create positive working relationships with team members at all levels.

- Collaborative approach and work with perfection as a group effort to achieve organizational goals.

Education Qualification Graduate.

Experience Total Experience: 3-6years.

Industry -Fintech/Banking/PAPG/Payment APP.

Work arrangement - 5 days working from office.

Location Mumbai (Thane, Wagle Estate.