NPST - Business Analyst

Who we are and what do we do:

NPST is a fintech company bridging banking and fintech with its technology and payment solutions for the BFSI industry. As a Technology Service Provider (TSP) and Third-Party Aggregator Provider (TPAP), we serve banks, merchant aggregators, merchants, and consumers. Listed on the NSE Emerge platform in August 2021 with a market cap of - 2000 Cr (as of Mar 24), NPST is an NPCI-approved Merchant Payment Service Provider, acquiring merchants and facilitating payments. We have a strong client base, including 10 banks and 30+ PAPG and merchants. TimePay, a subsidiary of NPST, is an TimePay is NPCI approved TPAP (Third Party Application Provider) operating UPI payments with a vision of being one of the top five payment applications in India. Our mission is to acquire users across all the demography and empower every Indian with innovative, user-friendly digital payment solutions and banking services. Payment ecosystem being disruptive, we still have several challenging cases which needs innovation at core to build future of Payments. At TimePay, we believe in solving use cases, build futuristic ecosystem and contribute to India's digital payment growth story by building disruptive payment process and technology for greater good of our users. TimePay contributes to NPST's vision of 'Providing digital technology across financial value chain' by bringing last mile reach in payment ecosystem.

What will you do?

- The Business Analyst will bridge the gap between business needs and technical development by analyzing processes, gathering requirements, and documenting specifications.

- They will communicate these effectively to the development team, ensuring the final product aligns with business objectives.

- The role also involves supporting development, testing, and deployment tasks to ensure successful implementation of features that meet organizational goals.

Job Responsibilities:

- Requirement Gathering: Collaborate with departments, evaluate gaps and analyze the business process requirement which can be driven through automation.

- Documenting Business requirement: Documenting business requirements involves capturing, structuring, and detailing the needs, goals, and constraints of a business to ensure that technology solutions align with business objectives.

- This documentation serves as a blueprint for stakeholders, developers, and project teams to understand what needs to be built and how it should function.

- Stakeholder Collaboration & Communication: Facilitate clear communication between business teams and technical teams.

- Act as a liaison between business users and software developers.

- Conduct requirement walkthroughs and obtain stakeholder approvals.

- Ensure alignment between business needs and project deliverables.

- Product & Market Research: keep and close eye on competitive upgrades ensuring our executions stand out and are ahead of time.

- Analyze competitors, market needs, and emerging functionality.

- Gather insights from user feedback, surveys, and industry reports.

- Suggest product enhancements and new features.

- Agile & Scrum Participation: Ensure effective participation in Agile/Scrum methodologies.

- Write user stories and maintain a well-groomed product backlog.

- Collaborate with developers and testers in sprints.

- Conduct sprint reviews and retrospectives.

- Testing & Quality Assurance Support: Assist in validating that the software meets business requirements.

- Support User Acceptance Testing (UAT).

- Define test cases based on business scenarios.

- Documentation & Compliance: Maintain detailed and up-to-date project documentation.

- Document change requests, impact analysis, and meeting notes.

- Maintain traceability matrices for tracking requirement fulfillment.

What are we looking for:

- Proficiency in analyzing data to derive business-relevant conclusions, utilizing data visualization techniques and tools.

- Strong analytical and conceptual thinking skills, including the ability to conduct cost/benefit analysis.

- Sound knowledge of generating process documentation.

- A commitment to ongoing learning and the implementation of new technologies to maximize development efficiency.

- Demonstrated ability to work both as a team player and an individual contributor, fostering collaboration and innovation.

- Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations.

- Entrepreneurial skills, ability to observe, innovate and own your work.

- Detail-oriented and organized with strong time management skills.

- Influencing skills and the ability to create positive working relationships with team members at all levels.

- Excellent communication and interpersonal skills.

- A collaborative approach and work with perfection as a group effort to achieve organization goal.

- Education Qualification Bachelor's degree in software engineering or computer science.

Total Experience: 3 to 6 years,.

Industry: IT/Software/BFSI/ Banking /Fintech /Payment App.

Work arrangement - 5 days working from office.

Location - Mumbai.

What do we offer:

An organization where we strongly believe in one organization, one goal.

A fun workplace which compels us to challenge ourselves and aim higher.

A team that strongly believes in collaboration and celebrating success together.

Benefits that resonate 'We Care'.