Nomura - Fixed Income Electronic Trading Client Service Role

Fixed Income Electronic Trading Client Service

Business Unit Overview :

- The Fixed Income Electronic Trading Client Service team is responsible for managing Nomura's Rates and Credit Electronic trading offering.

- This primarily means overseeing client distribution, supporting configurations on electronic trading platforms and supporting electronic trading activity.

- The team supports businesses globally and there is heavy interaction with sales, trading, technology, and external clients/vendors.

- By developing strong relationships with our client base through consistent interaction, independent advice and pre-eminent access to Asia, we have built a powerful global franchise.

- The electronic FX and Fixed Income offering at Nomura is a critical component of our business. Electronic trading volumes in the industry continue to grow and offer clients an efficient means of execution.

- The Electronic Client Service team is responsible for supporting Nomura's FX and Fixed Income electronic trading offering to clients 23/5.

- This primarily means configuration of clients for trading on Multi Dealer Platforms, direct FIX/APIs and Nomura's single dealer platform ; NomuraLive.

- The team provides real time first line customer support to clients and proactively monitors flows on across platforms to identify and escalate issues.

Role & Responsibilities :

- Responsible for working with regional stakeholders in EMEA/Asia/US.

- Work with team members on adhoc change projects that impact Nomura's electronic trading offering.

- Partner with regional product managers, technology to design the logic and build the control framework of electronic trading capabilities.

- Lead change initiatives aimed at streamlining processes and creating efficiencies within the Client Service function in Global Markets Powai.

- Automate some of the repetitive manual BAU tasks by use of Alteryx and Python.

Mind Set :

Mandatory :

- Minimum 2/3 years of experience working within markets.

- Knowledge of OTC and Cash Fixed Income products and markets is desirable - as is exposure to electronic trading.

- Advanced Excel and PowerPoint skills are critical.

- Hands-on on Alteryx Tool and Python is a must.

Desired :

- Excellent teamwork and communication skills.

- Ability to manage multiple senior stakeholders and interact with all levels of individuals in the business.

- Ability to multitask and work in a high pressure and dynamic environment is critical.