Global Markets - F & O Electronic Client Services - Analyst/Associate
Role & Responsibilities:
- Responsible for working with regional stakeholders in EMEA/Asia/US for On-boarding new futures clients to trade electronically on various execution platforms like Bloomberg, Fidessa and Trading Technologies.
- Core BAU tasks will involve, providing 1st/2nd line execution support (over phone, email, Bloomberg, in person) to internal & external futures trading client base. Issues range from order/trade queries, FIX issues, limit setup, front-end EMS functional queries, exchange queries, ad-hoc business requests.
- Work as part of a global team providing 24x6 follow-the-sun coverage to Nomura's clients, taking direction from on-shore colleagues in Hong Kong, London, New York, Japan.
- Manage Client/Vendor FIX onboarding process front to back from UAT to Production go-live.
- Collaborate with developers to resolve system design deficiencies and delivery of enhancements.
- Order Flow monitoring for order failures & rejections and supporting trade execution requests.