NIIT - Delivery Manager

About NIIT Ltd:

NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world's leading training companies owing to its vast and comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions.

Key Responsibilities (Functional):

- Create a detailed transition plan to transfer customer's AS-IS process to NIIT for Managed training service engagement

- Estimate effort and timelines for the project.

- Coordinate with multiple internal and external stakeholders to complete transition activities

- Define and communicate Project standards/metrics to the entire project team

- Identification, selection and on boarding of project resources and vendors, including SOW creation

- Create a detailed project plan for Managed training service engagement

- Interaction with NIIT internal functions i.e. Finance, HR, Procurement as per project requirements

- Track status of program deliverables and milestones

- Manage a team of project coordinator's, Trainers, content developers

- Coordinate with multiple internal and external stakeholders to complete monthly delivery activities

- Schedule batches and ensure alignment

- Monthly invoicing to customer on customer systems

- Guide the operations team on obtaining invoices from all vendor partners and trainers and -make payments on time using NIIT systems.

- Identify key risks and create & implement mitigation plans for the project

- Improve Management insight through the introduction of a consistent and factual reporting framework across all projects.

- Define and communicate Project standards/metrics to the entire project team

- Prepare reports for weekly, monthly quarterly cadence meetings and attend those with account manager and customer

- Co-ordinate Steering Group meetings, Preparation of Agenda, capture and circulation of actions/minutes.

- Consistent interaction with all project workstreams on a project to project basis.

- Interaction with NIIT internal functions i.e. Finance, HR, Procurement as per project requirements.

- Defining and updating the project management processes, standards and governance.

- Work from customer premises a few days in the week as required

Behavioral Skills / Attributes for the role:

- Excellent verbal and written communication, and ability to communicate and create relationships at all levels in the organization.

- Excellent communication and presentation skills

- Large-scale project planning and management.

- Good Excel knowledge.

- Excellent stakeholder management

Other Specifications:

Education Qualification:

Mandatory - Graduate/Post Graduate

Preferred - PMP certification would be an added advantage