Nielsen - Sr Mgr - Market Research - Pharma

Purpose of the role:

Manage a client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.

Main Accountabilities:

- Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management

- Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.

- Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials

- Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets

- Identify and recommend enhanced and new services that answer clients' business needs

- Build and maintain ongoing relationships with the identified key persons within client organization

Education:

- Post Graduation from a premier institute

Experience:

- Minimum 6 years of experience in market research in Pharma / lifescience domain (mandatory)

- Strong Client Focus and Pro-activity

- Very Good Influencing & Persuading Skills

- Expert knowledge of statistics and multivariate analysis

- Expert knowledge of research techniques and methodologies