Nielsen - Manager - Retail Measurement Service

Role Description:

Designation: Manager

Location: Mumbai

Unit: Retail Measurement Service

Main Accountabilities:

- Supervise a small client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.

- Client Management: undertake analysis for both RMS & Analytics and share integrated output with clients

- Project Management: participate in managing analytics projects with Product Execution team

- Technical: acquire knowledge of both RMS & Analytical solutions by attending requisite trainings

- Financial Management: participate in financial discussions with team leader and provide necessary inputs

- Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management

- Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.

- Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials

- Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets

- Identify and recommend enhanced and new services that answer clients' business needs

- Build and maintain ongoing relationships with the identified key persons within client organization

Typical Position Pre-requisites:

- MBA (desirable) with 4 to 7 years- experience in FMCG / Service / Retail industry

- Strong Client Focus and Proactiveness

- Very Good Influencing, Persuading and Project Management Skills

- Working knowledge of statistics and multivariate analysis

- Working knowledge of research techniques and methodologies. Strong presentation skills, Logical thinking, Strong command on excel

- Effective writing skills