NICE - Director - Product Management

- The Product Management Director's overall objective is to maximize revenue and margin growth of assigned solution sets or product divisions.

- He/she directs, establishes, maintains, and plans the overall direction and goals of their product portfolio.

- As the product champion and managing product champions both within and outside the company, he/she will be viewed as the "expert" for accurate and credible information on the product portfolio.

- The Director of Product Management drives the product roadmap and backlog activities while owning and enforcing profit and loss responsibilities for a multi-million-dollar solution set.

How will you make an impact?

- Discuss priorities and direction with internal business executives to align vision and strategy.

- Pull together your Product Manager team to understand hot spots and provide guidance.

- Proactively seek feedback from customers and prospects.

- Continue to refine roadmaps on product portfolio and align business needs and outcomes.

- Analyze profit and loss of assigned product/solution sets.

- Evaluate and recommend new component, tools, technical partnerships required for successful product development which will require budgeted funds.

- Analyze cost analysis and market research to determine the impact a new or revised product will have on the market and our overall sales.

- Ensure Product Management processes are followed and supported to bring solutions to market on time and on budget.

- Works with one or more budget lines.

- Analyze, document, and communicate intelligence regarding competitor's capabilities, key strengths and weaknesses, pricing, and competitive positioning.

- Facilitate collaborative cross-functional team meetings to research and document product development ideas and concepts across multiple departments.

- Plan, document, and communicate new product development and product improvement projects with accompanying revenue opportunity documents, use cases, features and requirements, interaction design stories, and launch plans.

- Perform analyses and make decision regarding feature improvements and new feature developments.

- Act as and lead other Product Managers as subject matter experts expected to know and understand new features and feature improvement.

- Work with sales, sales engineers and SMEs to assist with sales opportunities.

- Day to day project management, coordination, and delivery of projects related to assigned products.

- Occasional travel for client visits, tradeshows, and sales support.

- Perform other duties as assigned.

Have you got what it takes?

- Bachelor's degree in Computer Science, Information Technology or related field or equivalent work experience required.

- Bachelor's degree preferred.

- MBA or similar a bonus.

- 20+ years of work experience with strong at least 8+ years of product management background with formal product management techniques, tools, and principals involved in planning and delivering new software products and services.

- In-depth knowledge in and experience with agile & SCRUM development methodologies.

- Demonstrated leadership of product management organization or similar.

- Experience with P&L accountability.

- Demonstrated ability to understand and translate non-technical feature descriptions into structured use cases, requirements, and specifications for technical audiences.

- Requires interaction with customers, prospects, sales, executive management, and technical engineering resources, adjusting communications to the situation and successfully understanding and communicating product capabilities and priorities to each audience.

- Excellent oral and written communication skills in English including vocabulary, spelling, composition, and grammar.

- Reading and comprehension and understanding technical information well enough to convey in original written communications to multiple audiences.

- Personal interaction with technical resources and listen carefully, taking time to understand the points being made, and asking questions where appropriate.

- Excellent skills with specialized computer software for drafting and producing documents and diagrams.

- Driven self-starter; detail oriented, clear, logical thinker, technical thinker, bright and energetic.

- Works well in fast paced, high pressure environments with the ability focus on goals and objectives.

- Experience with public cloud technologies and infrastructure like Amazon Web Services or Microsoft Azure; if you don't have experience with cloud the strong desire to gain it may suffice.