NewAge Software Solutions - Lead/Manager - Inside Sales - Logistics Domain

Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions every day in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.

The Role:

We are looking for an experienced Inside Sales Manager to oversee and lead our inside sales team.

The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so it's essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals.

Ultimately, the Inside Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction.

As an Inside Sales Manager, you will work closely with the marketing, sales and product head to bring in new customers to our sales team. This is a collaborative effort integrating the work of marketing, sales, and product services to rapidly increase the volume and improve the quality of new business for our company.

What is expected of the Role:

Generating quality leads that have a high closure probability. You fully understand the criticality of your role in the success of our products. Building a healthy pipeline every week is crucial. You would also interact with vendors to execute some parts of lead generation activity, so participating in vendor selection and management is also a key expectation.

Key Accountabilities:

- Oversee the inside sales team and workflow, stimulating markets, generate leads, and close deals.

- Set and track sales targets for your team.

- Suggest and implement improvements in the sales administration process.

- Report on sales metrics and suggest improvements.

- Prepare monthly, quarterly, and annual sales forecasts.

- Use customer feedback to generate ideas about new features or products.

- Research and discover methods to increase customer engagement.

- Ensure sales, finance and legal policies and procedures are met.

- Build an open-communication environment for your team.

Ideal Profile:

- Prior work experience in selling SaaS / Logistics software products and good understanding of how business and targets works.

- Prior work experience in B2B sales is mandatory.

- Fearless attitude - willing to take intelligent risks.

- Ability to work in a time-sensitive and high-volume environment.

- Self-starter with a penchant for experimentation.

- You are always looking for ways to do your job better and you never wait on being told what to do. When you see an opportunity, you jump on it.

- A positive attitude: You're a team player and you are resilient in the face of challenges.

- Strong organisational skills with ability to effectively prioritize.

- Articulate with strong business acumen.

- Experience using ZOHO or other CRM would be an added advantage.

- Excellent communication skills.

- You are a clear, concise, and compelling storyteller across written, verbal, and visual.

- Willing to work as per assigned territory time zones.

Other Details:

- You have about 8+ years plus inside sales/ business development experience; of which at least 3 years as team lead / managing inside sales team.

- Excellent interpersonal and team management skills.

- Strong analytical and organizational skills.

- Numerical abilities and problem-solving attitude.