Role: Head Pre-Sales
About Newage:
Newage Software is a leading integrated technology provider to the global logistics and supply chain industry. For over a decade, Newage has enabled hundreds of enterprise customers across the United States, Middle East & Africa and Asia regions to process millions of transactions everyday in the freight forwarding, logistics and warehousing businesses to solve complex business problems on the Newage ERP SaaS platform. The company also has extended its logistics domain expertise to provide outsourcing services, so that customers can focus on and scale their business.
The Role:
The Global Pre-Sales leader shall create, execute and manage a high quality technical evangelism capabilities that bridges deep understanding of our customer business problems and how our flagship products and services can effectively solve these problems and help our customers succeed in their business everyday. This means, this leader and his/her team shall create world-class sales enablement assets including product demos, proposal development, tackling competitive benchmarks and help win deals and meet core business and sales goals in the global supply chain and logistics industry.
What is expected of the Role?
Internal: The role success is hinged on deep partnership with the sellers and in helping them achieve the sales goals and at the same time build a solid engagement with the product and engineering teams to ensure deep understanding of our product and back-office services capabilities. There will be joint ownership of sales quotas and budgets with sales and shared goals on how we take our product and services to market (and also staged execution of our next version of this product).
External: Creating high impact engagements with customers and deliver infectious enthusiasm for our flagship product eFreightSuite (eFS) and back-office services. Help customers see value on how eFS and Backoffice services can solve their complex supply chain and logistics needs and be seen as a partner and ally to their business.
Key Accountabilities:
- Responding to proposals from prospective customers on the coverage, compliance of eFreight Product suitability to customer's business needs. Create a conceptual vision of the solution from conceptual architecture diagram to solution design and features/benefits.
- Create compelling proposals on Backoffice services to define customer need, build unique value proposition, articulate automation capabilities, process streamlining and cost optimized pricing models.
- Create world class sales evangelism templates including proposal formats, scripted demo's, customer testimonials, industry performance benchmarks. Make this evocative and help customers' accelerate buying decision.
- Focus on building external validation of our product versus competition. Infuse these with market and customer needs for each of the key components of the supply chain, logistics and freight forwarding businesses. In short, build all the critical domain knowledge of the industry and create belief and trust from our customers that eFS and Newage is best positioned to serve and be their partner.
- Be the very best in the industry on how you can pitch and land demo's across all stakeholders in the customer business. Ensure the same from each member of the pre-sales team and help own and building that capability with the sellers
Ideal Profile:
- Proven track record in technical selling, leadership in pre-sales in the technology industry. A solid understanding of how B2B SaaS businesses and logistics back-office work is essential. Exposure to the supply chain and logistics industries would be great.
- You are an efficient people and team manager and have a track record of enabling successful careers for your teams.
- You have excellent presentation skills, ability to curate rich technical writing and deliver it through flawless pitch content
Other Details:
- You have about 10+ years plus pre-sales or technical consulting; of which at least 5 years as a people manager.
- Exposure to global technology platforms and experiences in working with multi-cultural teams
- Internal Title: Director and would be a people manager
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