New Trends Commerce - City Manager

Company Overview:

New Trends Commerce Private Limited is a joint venture between Clicktech Enterprises Private Limited (Poddar Group Entity) and Haverl LLC (Amazon Group Entity).

Our vision is to be the most trusted go-to-market partner for the businesses, empowering them to establish and grow their digital ventures efficiently and cost-effectively. We achieve this through a customer-focused approach, sales expertise, high-performance culture, and tech-powered sales strategies. We provide comprehensive go-to-market solutions tailored to each client's needs, covering everything from identifying the right target customer segments and developing data-driven sales strategies, offering sales training, implementing sales automation, executing on the ground, and ensuring client retention.

To achieve our vision, we hire and develop the best talent through our rigorous hiring & talent management mechanisms which is anchored in our Leadership Principles. Our teams focus on inventing & reinventing for customers (clients & their customers) and simplify the execution. While executing we focus on the key inputs of the business and deliver them with the right quality and at speed.

Role Overview:

- Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, an experienced and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you.

- As a Sales City Manager with New trends commerce, you will have the exciting opportunity to help shape and deliver on a strategy for small and medium scale businesses in India. You will lead a local team of sales and service representatives engaging retailers/sellers at all points of their life cycle.

- You and your team will have to identify and recruit retailers/sellers that deliver competitive pricing and broad product selection on the platform, train sellers on online business systems helping them integrate with our product platform, provide support to lift seller capabilities and analyze seller performance metrics to help them become successful on the online platforms.

- Since the organization is in its early stage, the role provides a unique opportunity to develop the foundational processes and workflow machinery of the sales force which will serve as the basis to grow the organization.

- The ideal candidate will have leadership experience preferably in managing sales organizations, ability to work in an environment with minimal supervision, problem solving skills and capability to influence multiple external and internal stakeholders.

- The candidate should be comfortable interfacing with technology systems and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be comfortable dealing with ambiguous, new and challenging situations.

Summary of Responsibilities:

- Understand products and services offered by online businesses and be able to articulate its functions and benefits to external audiences.

- Hire, train and manage a team of sales and service representatives in designated area or city.

- Implement standard operating processes to scale the working of the organization.

- Help define the seller base and industry verticals we target for various business services using local knowledge.

- Identify valuable sellers and selection for online business services.

- Lead the team to acquire retailers with valuable selection and establish long-term partnerships.

- Interface with internal teams to identify seller integration needs and deploy resources to lift these seller capabilities to work on online systems.

- Analyse data to help sellers become successful on online platforms