Key Responsibilities:
1. Healthcare- practice development (~20%)
- Work closely with the senior management to build strategy to grow the - Healthcare- practice/sub-LoB at Netscribes, and help execute it
- Build targeted offerings/solutions in this domain
- Work closely with the sales team to identify and close business deals in this domain
- Keep tab on the latest market trends and propose ideas with respect to new areas of opportunities and build capability
- Develop proposals for new engagements, lead proposal discussions with clients
- Take end-to-end ownership of people management (recruitment, training, mentoring)
2. Client delivery and project management (~60%)
- Responsible for end-to-end project management and client delivery
- Ensure client satisfaction by providing high-quality client deliverables
- Manage large client engagements at any given time and work hands-on on client projects
- Collaborate with the existing team and suggest ways to gain efficiency and automate processes wherever possible
- Set up teams and processes from scratch whenever required
3. Client communication and account management (~20%)
- Lead client communication independently throughout project lifecycle
- Play the role of an account manager on specific client accounts i.e. engage with relevant client stakeholders to understand their priorities/challenges, be a thought partner and suggest solutions, build rapport, keep track of key organizational changes, keep track of market changes that may impact client business, keep relevant stakeholders at NS updated
Skill-sets and experience :
- Extensive research (market intelligence) experience especially in the Pharma domain
- Strong project management and team management skills. Hands-on ability to execute projects
- Excellent communication skills, ability to engage with global clients (past exposure to US clients desirable)
- Experience of leading a Life Sciences / Healthcare research team
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