Key Responsibilities: - Daily monitoring of all groups for the locations assigned - Ensure locations targets are aligned to targets for Pan India - Location travel as an when required for review and to ensure performance is at par - Target to achieve monthly targets for all assigned locations and monitor performance - To ensure minimal flows to higher buckets / Group - Monitoring of Bucket movement within each group - Responsible for managing teams assigned - Telecallers / Field Executives / Agency/Portfolio Managers - Micro level daily tracking of Collections for each merchant and highlight risk associated if any - Take corrective measures with cross functional stakeholders against Internal process gaps if any impacting Portfolio Performance - Performance level matrix is shared with seniors basis required frequency to get Portfolio insights - Location and Pan India level performance matrix is shared frequently to uplift existing performance - Daily follow-ups for non-receipt of repayments (DNP) - Resolving service issues impacting Portfolio Performance - Conduct Mystery Shopping as a measure to control account not performing - Update feedback trails on system and sending daily collection reports to the concerned reporting head. - To regularly visit delinquent customer / merchant for the updation of overdue amounts - To effectively manage all customer/ merchant related complaints and issues.

Mumbai

Jaipur

Hyderabad

Delhi

Bangalore

Pune

Rajasthan

NeoGrowth -  Regional Collections Manager 

Job Description for NeoGrowth -  Regional Collections Manager  in NeoGrowth Credit Pvt. Ltd. in  Mumbai Jaipur Hyderabad Delhi Bangalore Pune Rajasthan for (15-20) years of experience. Apply Now!