Practice Manager - Third Party Collections (Common - Analytics)
- Work on the strategy and consulting function for the organization while working on Projects in the likes of Change Management/ Transitions / Transformation Management, etc.
- Collaborate with senior leadership team to identify design thinking/innovation opportunities.
- Provide process improvement & project management solutions to business users & clients
- Work on enterprise level initiatives for process improvements or redesigning of current structures and processes using different techniques coordinating with multiple cross-functional project teams.
- Possess skills to define integrated operational information to reflect progress in business segments. Define appropriate controls on the process to ensure that business objectives are met.
- Ensure benefit delivery as per financial and non-financial targets in individual and managed projects through effective implementation and change management
- Integrate planning and execution along with appropriate financial information to ensure that operational leading indicators can be used to predictably deliver financial performance.
- Strong analytics, ability to work with people to gather information and formal / structured presentation skills are a must.
KEY RESULT AREAS:
- Deliver plans and controls in business that reflects integrated thinking. Improve existing business operations planning and reporting.
- Develop in-depth information set associated with specific business areas.
- Understand complete operational decision making impact and cost in delivery of the newly defined business process. Reflect this in the models.
- Track and manage projects from initiation stage till implementation stage
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