- Develop and execute strategic plan to achieve sales targets and expand our customer base for our BPO products like Customer Engagement Services, Data Processing, Data entry, Inbound and Outbound Call Center
- Build and maintain strong, long-lasting customer relationships
- Own and hit/exceed annual sales targets within assigned territory and accounts
- Preparing short-term and long-term sales plan towards reaching the assigned goals
- Consistently achieve revenue targets in line with team/organizational objectives
- Partner with customers to understand their business needs and objectives
- Effectively communicate the value proposition through proposals and presentations
- Understand category-specific landscapes and trends
- Reporting on forces that shift tactical budgets and strategic direction of account
- Conversion of leads received through various marketing channels
- Proactively identifying cross-selling/up-selling opportunities with the existing customers
- Identifying references through the existing customer base to increase the sales pipeline
- Customer Relationship Management Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback
- Managing the sales teams
- New Customer Acquisition
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