National Relationship Manager - Business Development & Client Relationship - Insurance

This is a role within Insurance Business unit under which company provide pre policy check up and other medical UW assistance services to life & health insurer of country.

- Account Management - Acting as the custodian of named clients, will be responsible for all official communication channel between client - HA. Entire ownership of the client from end to end.

- Client (Insurance Company) Relationship Development at multi-level - HO, Region, Branch, Ops, Sales.

- High internal cross functional / departmental ( Ops, IT, Finance, Network, Strategy , etc ) coordination on day to day basis.

- Client (Insurance Company) Escalation Management

- Directly Responsible for Volumes & Growth Strategy for assigned clients / region.

- Annual / Monthly target achievement in absolute business numbers.

- Travel across region / branches to develop new locations. Inter city & intra city travelling for meeting.

- Regular client review internally and externally

- Deep understanding of client buying behaviour

- New Client Acquisition - Add few more client to his existing kitty

- Upsell & Cross Sell new services to client

- Audit facilitation for his/her respective clients

- IT Project coordination's

- Billing & Recovery responsibility from assigned clients

- Contract renewals / Additional addendum / compliance related to client, Tender / RFP participation.

- Managing commercial, Negotiation and other process related requirements with client

- Planning network expansion growth for the client along with network team

Overall ownership of the client with respect to End to End requirements and coordination. (BAU - Medical related services still remains with Ops)