National Relationship Manager - Business Development & Client Relations - Insurance

Roles & Responsibilities :

- Account Management Acting as the custodian of named clients, will be responsible for all official communication channels between clients Company. Entire ownership of the client from end to end.

- Annual/Monthly Business target achievements

- Team Management, Team Training

- Client (Insurance Company) Relationship Development at multi-level HO, Region, Branch, Ops, Sales.

- High internal cross functional / departmental (Ops, IT, Finance, Network, Strategy , etc ) coordination on a day to day basis.

- Client (Insurance Company) Escalation Management

- Directly Responsible for Volumes & Growth Strategy for assigned clients / region.

- Travel across regions / branches to develop new locations. Inter city & intra city travelling for meetings.

- Regular client review internally and externally

- Deep understanding of client buying behaviour

- New Client Acquisition Add few more client to his existing kitty

- Upsell & Cross Sell new services to client

- Audit facilitation for his/her respective clients

- IT Project coordination

- Billing & Recovery responsibility from assigned clients

- Contract renewals / Additional addendum / compliance related to client, Tender / RFP participation.

- Managing commercial, Negotiation and other process related requirements with client

- Planning network expansion growth for the client along with network team

- Overall ownership of the client with respect to End to End requirements fulfilment , Internal coordination and strategy making for target achievement for named accounts remains with NRM.