National Operations Manager - Modern Trade & eCommerce - FMCG

Category - Sales & Marketing

Skills - Modern Trade, MT, Key Account Management, FMCG

Job Type - Permanent

Job Description - The incumbent would leading a team of Regional Key Account Managers to deliver execution in market. This role will also require close coordination with other functions for varied tasks like demand planning, supplies, forecast/fill-rate tracking. The incumbent will also be responsible for managing external stakeholders effectively like distributors, manpower agency, etc.

Client Details:

Our client is leading global MNC in the foods and beverages space with presence in over 150 countries. With a strong footprint globally, it aims to penetrate deeper in the India market through MT and Ecommerce channels

Job Description:

- Developing and leading the blueprint for the MT + Ecomm channel at an overall level, as well as at a sub-channel level

- Define and deliver the KPI's for the channel covering all parameters - business performance, in-store excellence, financial hygiene, fill-rates amongst others

- Meets Channel sales financial objectives by forecasting requirements; preparing a quarterly budget; analyzing variances; initiating corrective actions

- Driving execution in-store with the vast network of KASO's/promoters/merchandisers, with the help of well-structured process and technology

- Leading all visibility initiatives of the MT channel including end-to-end NPI launch planning and BTL activations

- Working closely with the manpower partner agency to ensure deployment of right manpower at a

region, account level to ensure optimized coverage and performance tracking through promoters and

merchandisers

- Building capabilities in the team by identifying the key development needs and requirements at

RKAM, KASO level and developing the modules in liaison with Learning & Development and Sales

development team

- Cross-functional coordination with Finance, supply chain, marketing, trade marketing, sales

development and HR to ensure key ongoing channel objectives are met and lead initiatives for further

developing the channel

- Lead and support RKAM & team to ensure financial hygiene and monitor timely submission of

Distributor claims and NOC

Profile:

- A proven track record of at-least 10-12 years professional experience in Key Account Management,

ideally with FMCG/OTC/OTX background

- Strong analytical, planning and negotiation skills

- Strong communication and conceptual selling skills.

- Ability to thrive in ambiguity & demonstrates high energy, drive & perseverance.

- Highly consumer and customer - centricity

- Good interpersonal skills to navigate cross-functional teams and drive own agenda

Job Offer:

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Kartik Kulshrestha on +91 22 4236 3314.

The Apply Button will redirect you to website. Please apply there as well.