National Manager - Risk - Credit Cards - NBFC

Risk strategy development :

- Develop/ refine risk policies, risk governance and reporting system for Credit Cards products as part of AOP and ensure adherence to prevent any kind of risks 

- Improving portfolio quality mitigating Risk & Losses

 - Break LRP themes related to risk provided by higher management into smaller projects and lead its implementation to provide proof of concept and execution

Portfolio and risk assessment :

- Define right metrices to measure and track risk across the entire credit lifecycle. Baseline each metric against the pre-defined appetite and ensure timely intervention when breach, if any, happens. 

- Review portfolio on periodic basis across various risk metrices, maintain portfolio quality by managing loss rates, conducting loss analysis, and work closely with functional teams, RCU, Collections and Business teams

 - Monitor/ review risk related operational processes, ensure smooth running of workflows, support to resolve any risk related process / system issues

Risk mitigation :

- Publish risk data on a periodic basis to shareholders, business senior management to ensure timely corrective actions are taken for the business; provide input to management on loss making segments, bottom performing portfolio 

- Monitor adherence to risk policies/ processes in the business and plan corrective actions as needed 

- Maintain accuracy of data, audit trails and timely documentation of reports required by statutory auditors

 - Risk management is all about managing the right customer/segment mix. Make sure that the said mix is pre-defined and ensure that the mix is adhered to at acquisition stage. Define adequate controls such that the mix thresholds are not breached.

Stakeholder Management:

 - Interact and present the risk health of the portfolio to Internal stakeholders. Socialize opportunities/threats with respect to portfolio risk management and propose actionable as needed 

- Regular interactions with Collections for any early trends on the portfolio quality and feedback 

- Liaison with Business, Product, Partner for process enhancement and Strategic initiatives/developments

Educational Qualifications:

a) Qualifications :

- Master's in business administration / Post Graduate in mathematics/ statistics background 

- Experience in Credit Risk & Fraud Analytics and Loss Forecasting 

- Understanding and appreciation of statistical concepts, tools and techniques 

- Understanding and appreciation of programming 

- Good communication and presentation skills.

 - Technical Knowledge and Skills on: SAS, SQL, Decision Tree, R, Python etc.

b) Work Experience :

- Minimum 10 year of work experience in Banking and Lending (B2C) 

- Knowledge of principles in risk management (life cycle management of customer credit) 

- Understanding of Business rule engine/ basic skill on coding and analytics

 - Knowledge of IT related processes, platform being leveraged for risk management