National Head - Sales - DSA Channel - Gold Loan

Responsibilities:

- Lead the Way: Take ownership and steer the DSA channel's strategic direction to achieve ambitious targets and further expand the footprint across the nation.

- Channel Strategy: Formulate innovative channel strategies, design compelling schemes, and establish efficient payout mechanisms, utilizing cutting-edge technology to enhance customer experiences.

- Drive Growth: Identify and implement novel initiatives, market expansion plans, and localized strategies to foster business growth and gain a competitive edge.

- Seamless Operations: Collaborate with multiple stakeholders, including regional DSA heads, DSA KAMs, external partners, connectors, and callers, to address real-time escalations and ensure seamless day-to-day operations.

- Mentorship and Empowerment: Provide hands-on mentorship, training, and ongoing support to DSA teams, equipping them with the necessary tools and skills to deliver outstanding results.

- Data-Driven Insights: Leverage data analytics to make informed decisions, identify trends, and proactively address challenges to optimize performance and enhance the customer journey.

- Continuous Improvement: Continuously monitor the DSA channel's performance metrics, implement corrective measures, and introduce best practices to elevate overall efficiency and productivity.

Skills & Attitudes:

- Visionary Leadership: A goal-oriented leader with a proven track record of driving sales, managing large teams, and fostering a culture of excellence.

- Analytical Mindset: Utilize data-driven insights to devise effective sales strategies and make informed decisions that lead to sustainable business growth.

- Ownership & Independence: Exhibit a high level of ownership, initiative, and the ability to thrive in a dynamic, fast-paced environment.

- Problem-Solving Proficiency: Possess exceptional problem-solving skills and the aptitude to identify and overcome challenges.

Requirements:

- BFSI Expertise: 8-12 years of experience in BFSI sales, with a strong focus on DSA channel/partner management and delivery (Gold Loan, PL, HL, LAP, etc.).

- DSA Channel Mastery: Proven experience working with both connector-based and call center DSAs, demonstrating a deep understanding of the Gold Loan DSA domain.

- Fintech Prowess: A successful track record in the Fintech/Banks/NBFCs space, showcasing expertise in volume delivery and relationship management for DSAs.

- Leadership Excellence: Prior experience in leading large teams or managing 50+ DSA accounts in BFSI, with a strong execution focus in high volume delivery business.

- If you are passionate about transforming the Gold Loan landscape and possess the required experience and skills, we invite you to apply with your updated resume and cover letter.

Education: Graduate/MBA

Experience: 8-12 years of DSA Channel Management in BFSI