Posted By
Posted in
Banking & Finance
Job Code
1026094
Job Designation : National Head, Collections
Industry : Banking and Financial Services (BFSI)
Location : Bangalore
Date of Joining : Immediate
Reporting to : Chief Business Officer
Job Description :
You will be leading the collection team Pan India. SME now has over 4000 clients, 37 branches and over a 1000cr portfolio and has reached a scale and size that requires creating a team that can manage the fraud risk across functions, employees, clients, and agencies. As the head of the function, defining and implementing the collection strategy for the company, you will be building and guiding a high-performing team, appoint collection / legal agencies on locations and ensure all collection parameters are achieved for the company. You will also have the ability and skill sets to liaise with law enforcement wherever needed.
Specific Job responsibilities :
Strategic/Managerial Responsibilities :
- Develops and implements collection strategy in line with the company objectives.
- Supports the development of the workforce plan for the collection function for creating a high performing team.
- Manages and controls the operating framework for the collection function, provides guidance and support, ensures implementation and review of work processes in order to achieve high-performance standards and continuous improvement.
Core Responsibilities :
- Periodic Market Assessment for quality Portfolio Management.
- Monitors and analyses the business operating environment for all the zones/branches with respect to Market trends, Bounce rate, segment level delinquency etc.
- Conducts periodic meetings with Key partners to ensure business continuity and containment of losses.
- Defines and designs strategic interventions to manage bounce rates, inflows, allocation and prioritization through segmentation.
- Evaluates competition best practices and use the knowledge for defining or modifying collection processes and policies.
Revenue Generation :
- Creates a robust structure to ensure adequate focus at a product level for early delinquency management and P&L parameters.
- Defines and designs strategies to minimize NPA's and maximize recoveries.
- Rationalizes cost by focusing on fee collections.
Documentation & Compliance :
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Posted By
Posted in
Banking & Finance
Job Code
1026094
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