National Head - Collection Analytics - BFSI

The incumbent will be responsible for the below roles and responsibilities :

- Design and build a robust collection analytics framework across products and across collection life cycle from PDD to write off stage.

- Collection analytics for customer segmentation, prioritization and effective channel strategy

- Forecasting, simulations, building strategies to improve business performance

- Build use cases and test champion challenger strategies across units

- Ensure Quality Information Gathering and Management

- Develop Efficient Information and Support Systems

- Develop Well-Defined Strategies for Collections of Delinquent Loans

- Segmentation

- Payment Alternatives

- Analysing the historical data and provide suitable framework to guide the collection team.

Other Requirement :

- Identifying areas of weaknesses, recommending solutions and supporting the collection team to achieve targets

- Scan environment and be up to date on emerging trends globally on collection analytics and build use cases

- Analyze current environment & collection trends and provide improvement solutions

Qualification :

- Graduate / Post Graduate with approx. 10-11 years work experience, exposure to collection process is necessary

- Hands on experience in working on analytics and also various proficient in various analytics tools

- Excellent Communication and Leadership Skills