National Credit Manager - Bank

The National Credit Manager position is accountable for the entire credit underwriting process for Pan India, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers.

Qualification : Post Graduate/MBA

Relevant Experience Minimum : 10 to 12 years in credit underwriting in Tractor loan or used car loans and exposure to handling collections of comparable portfolio size

Functional Competencies :

- In-depth understanding of the Product , market and geographies

- Tele microscopic vision ; one eye to zoom out on market events to look into the future and other to look upon own organisation's product and business

- Analytical skills and understanding of financial statements. Comfortable in working with excel spreadsheets

- Flair for numbers and ability to track movement of numbers

- Have a fair understanding of vehicle viability and cash flows

- Understanding of CIBIL and other checks performed to check customer's credibility

- Keen knowledge about products of different manufacturers and their variants. Be able to understand technical differences and decide on offering based on the same.

- Ability to handle the team and be able to keep the team motivated

- Ability to convince others

- Ability to take quick decisions and be mindful that decision delayed is decision denied

- Behavioural Competencies Self-Driven, motivated & proactive

- Result oriented with a positive outlook

- Adaptable to changing business requirements

- Ensure cordial environment in the all the Branches , be a source of motivation for the team under him

Job Responsibilities :

- Financial Responsibilities Assessment of customers sourced by the Sales team as per the credit policy, determine deviations and exceptions and provide decision on deals (approve / suggest modified terms / decline)

- Assess the customers based on customer documents, FI report, Sales visit report, Bureau report (CIBIL, etc.) and Tele-verification with the customer / Personal Discussion

- Ensure that FI and approvals are done as per the Turnaround time matrix of the organization

- Work closely with the Collection and RCU teams to ensure high quality portfolio

- Should conduct product and customer's profile match.

- Non Financial Responsibilities Review of NPA cases

- Appointment and periodic monitoring of Values, RTO Agents and sourcing channels

- Asset Verification/ customer visit for NS/ED cases.

- Recruitment, Training and Mentoring of FI, Sales and Credit team

- Competitors activity and meeting competitors on a monthly basis to understand changes in portfolio, market, etc.

- Meeting with dealers and manufacturers to know about sales trends, discounts and disseminate to the team

- Smartly figuring out customer's credential and perform tele-verification of the customer

- Review of monthly deck for entire portfolio across Sales, Delinquencies, ED, NS, Portfolio Triggers, Collection Performance, PDD & Deferrals

- Should highlight any wrong commitments, potential third party transactions and other negative observations without fear or favour and should get his doubts clear

- Recommend changes in credit policies to the reporting and thereafter to the management

- Compliance & Risk Responsibilities

- Monitor the performance of the portfolio based on Non Starters & Early Delinquency, delinquency of various sourcing channels, products, customer segments, etc.

- Monitor documentation deferrals and collection of PDDs

- Address and resolve audit queries & share the gaps in underwriting

- Work with the RCU Team to identify emerging threats from fraudulent elements in the market.

- Monitor the local market on a monthly basis through interaction (personal visit/conversation over telephone) with customers, dealers, branches and other market intermediaries (tyre dealers, spare parts dealers, brokers, body builders, etc.) and provide recommendations for corrective action in sourcing, underwriting, etc.

- Arrange for Credit programs and training within company's credit framework

- Provide inputs to analytics team to build portfolio analytics and scoring model

- Ensure that there is no compromise on the Quality of Credit & maintain a heathy portfolio

- Review and recommend changes in company's credit and related policies and facilitate the same for approval and implementation

- Promote culture of compliance and company's code of conduct through own conduct and by also adopting Au's Dharma

- Refinance SOP implementation and monitoring - Monitoring of Values, RTO Agents, etc