National Collection Manager - BFSI

National Collection Manager

Location - Mumbai

Experience - 8 - 15 Years

Job Description

- Should have experience of managing Unsecured and secured business at a National Role in the past.

- Should have worked in a similar position for at least 2 years.

- Thorough knowledge of legal is a must.

- Should be open for extensive travelling.

- Should be able to liaison with Advocates and Police stations across markets for the execution of Warrants and Execution Petition enabling speedy recovery of dues.

Strategic/Managerial Responsibilities:-

- Develops and implements strategic plans in line with the company objectives.

- Supports the development of the workforce plan for the division/function by providing inputs on the own department's workforce forecasts.

- Manages and controls the operating framework for the department, provides guidance and support, ensures implementation and review of work processes in order to achieve high-performance standards and continuous improvement.

- Monitors and analyses the business operating environment for all the regions with respect to Market trends, Bounce rate, segment level delinquency etc.

- Conducts periodic meetings with Key partners to ensure business continuity and containment of losses.

- Rationalizes cost by the focus on fee collections.

Documentation & Compliance:-

- Helps to set up a strong, standardized and smooth functioning line in the collections process.

- Denes, designs and implement the collections process manual and standard operating procedures.

- Drives Automations and digitization in the various process associated directly or indirectly with collections.