National Account Manager - Sales - Freight Forwarding Firm

National Account Manager Sales with leading freight forwarding company (MNC)

- Develop sufficient portfolio of large national clients that qualify as the next 50 (+1000 customers; A-Customers only); time spending on this actives 70-100%.

- Identify new business opportunities in collaborate with field sales and support to ensure growth attainment of National customers;

- Create awareness about the company within the customers organisation and vice versa, and identify the key decision makers/influencer of the National account in the Area and build up a strong business relationship to them;

- Provide ongoing support to National customers to secure existing business by assuring reliability and increasing customer satisfaction;

- National support and development for Key Account Management (time spending on this actives 0-30%) supported by Company Network.

- Work closely with the network and support teams to ensure delivering high quality of service, Engage other internal departments to improve customers overall supply chain performance;

- Create SOP as per customer expectations and maintain updates and involve operation to guarantee understanding and execution of the agreements;

- Work closely with the customer to intimately understand their needs and ensure mutually agreed service and terms are delivered;

- Work collaboratively across the company to create and execute solutions that deliver value for customers;

- Proactively communicate development plans and account status to the management;

- Oversee the implementation process for new awarded business;

- Ensure collection of accounts receivable by Finance team and assist if necessary;

- AD-hoc tasks will be assigned by Department Head.