Myntra - Deputy Director - Business Finance - CA

Deputy Director-Business Finance

Function : Marketing, Monetization and Creatives and Customer Excellence / Contact Center

Minimum Requirement - A Qualified CA / Post-Graduate from a tier 1/ tier 2 University or business school / should hold a degree in finance with 6 to 9 years of Relevant exp

Roles and Responsibilities :

- Develop clear understanding of key business drivers, analyses key financial metrics, provide value add analysis, support to sales / finance management

- Guide the team on rigorous data based analysis for any decision-making scenario, bringing out business insights not visible in regular reviews

- Seen as strategic thought partner to business on where the business needs to go, why and how will we win

- Influence and drive business decision / action with appropriate analysis and comments.

- Have a customer first attitude looking at customer retention and repeat rate as the primary metric driving any investment for marketing and customer experience

- Understands the next level of details / top macro story for his function - industry trends,

- Customer, brands, competition and is able to leverage that understanding to drive insights / analysis and connect with bottom up business drivers / data

- Proactive in reviewing financial information, identifying exception / inconsistencies, initiate action and follow-up for logical closure.

- Ability to deal with ambiguity and respond with right trade-offs

- Takes a balanced view of business reality and process controls in every decision framework

- Demonstrates ability to set a broader agenda for a large, critical part of the business and takes people through that

- Handle complex adhoc request with a short turnaround time and supplement such request with appropriate analysis and comments to support decision making

- Support finance / business leader in simulation of traffic projections and conversion, working out the right lever to invest on attaining the traffic target, including cost optimisation plans

- Establish ROI on marketing investments, with right assessment of risks and opportunities.

- Understand the voice of customer and the work to address the pain points, if material.

- Understand the levers impact Net promoter Score (NPS).

- Build operational plan for contact centre resources optimising on utilisation and channel mix.

- Participate in budget discussion and support scenario building / simulation modelling.

- Lead the AOP exercise with the right levers taking into account the growth and customer charter.

- Tracking of performance against set targets and provide periodical updates to business.

- Builds high performing teams and develops / grows people managers.

- Helps individuals achieve more by constantly raise expectations and providing relevant support.

- Possess an entrepreneurial mindset with the ability to achieve results in a fast pace and rapid growth environment characterised by dynamism and ambiguity.

Qualifications & Experience :

- Qualified CA / Post-Graduate from a tier 1/ tier 2 University or business school / should hold a degree in finance with 6 to 9 years of Relevant Experience partnering with Business team

- Prior experience in Relevant Industry / Business Facing Roles will be an added advantage.

- Demonstrate strong Communication / Presentation Skills and ability to work with peers and counterparts / multi location setup / good team manager.

- Proficient in Office Tools MS Excel, PowerPoint Skills. Able to lead the team.