Job title Associate Director - US Payroll
Work Location Noida, Delhi - Remote during Covid
Shift Timings 2:00 - 11:00 PM UK Shift
Job Description & Responsibilities
- Directly manage the internal payroll team providing leadership on operational effectiveness and all performance management, career development and organizational effectiveness plans
- Direct all team activities to ensure accurate and timely processing of payroll and all related activities
- Establish and implement best practice payroll solutions to business requirements across HR, Compensation, Finance, Corporate Tax, Compliance, Audit, Benefits, and other key stakeholders
- Ensure all payroll practices are in compliance with company policy and all statutory rules and regulations governing regular and overtime payments, reporting, taxation, W-2 production, and garnishments
- Oversees the processing of regular and special payrolls (e.g. bonus, etc.), including all pre and post controls and validation
- Identify and implement, when needed, new earning and/or deduction codes based on new processes; develop and validate related general ledger strategy; and document said processes
- Manage bank reconciliations by ensuring all wire transfers are accurately processed through banking and accounting
Duties & Responsibilities:
- Accountable for leading a team responsible for management of outsourced relationships and all daily operations required to execute accurate and timely payroll services, including evaluating payroll selfservice effectiveness
- Direct all payroll vendor management activities including scope development, negotiating change orders and rates, oversight of service level agreements, invoicing, site visits, and auditing/testing to ensure tax compliance, payroll accuracy, and high quality service
- Develops and maintains payroll vendor metrics scorecards and manages metrics related to process quality and productivity; presents key metrics to senior leadership.
- Requires a proven track record of in-depth management, leadership, technical and communication skills as well as extensive experience in building and maintaining relationships
- Able to manage diverse staff, developing and implementing strategies to motivate personnel and build a strong cohesive team; must be able to develop individual and team objectives and measure performance accordingly
- Proven ability to manage remote vendor operation resources
- Expert knowledge of US/India Global payroll laws and payroll operations
- Expert understanding of payroll regulations, state compliance, FLSA, DOL, and other policies and laws that overlap with payroll
- Strong analytical, quantitative, problem solving and process design skills - Superior communication and customer service skills
- Self-starter, self-directed, self-motivated with the ability to multi-task without missing deadlines
- Flexible and willingness to take on additional or changing responsibilities as the function grows or changes
Education and experience Required:
- 12+ years of experience managing payroll processes in a high volume, multi-state, international, and exempt/non-exempt environments including expertise reconciling payroll to the general ledger
- 12+ years of U.S. federal, statutory and local tax remittance experience
- 10+ years of experience managing and developing employees
- 10+ years of vendor relationship management experience
- Experience using Workday preferred
- Active member of American Payroll Association (APA) required
- Certified Payroll Professional (CPP) required
- International experience is preferred, mainly experience working in the US & other international Geo's
- Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
- Experience working in a dual reporting matrix environment
- The position will manage teams in India and work closely with teams in the US
- The work hours will be between 2pm IST - 11pm IST
- Strong skills in people, performance, and change management
- Experience in process automation
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