Product Manager - Retail Products/Payments/ Ecommerce
We are looking for a star Product Manager to revolutionize payments & commerce in offline & online world.
Ideal product manager will be passionate and deliver an un-parallel user experience to help establish Oxigen as India's preferred one stop destination for payments & commerce. The product manager will create a strategy and roadmap for Oxigen's products vertical; conceptualize the features based on business impact and work cross functionally to deliver the product roadmap.
This is a unique opportunity to be a part of a rapidly growing, fast paced FinTech environment with extraordinary growth opportunities.
Job description
- Take the ownership of the product vertical and prepare quarterly product roadmap plan with new features, enhancements along with business impact.
- Create product requirement documents, wireframes & collaborate with design and technology team to ensure product requirements are properly translated to live application.
- Oversee and manage the product on daily basis by rigorously monitoring key performance metrics and coordinate with various teams to take corrective actions if needed.
- Develop a deep understanding of customers, identify gaps in core product functionality and help build right set of features and track adoption for same.
- Continuously track and monitor the competition and gather information from multiple sources (consumer research, partners) to develop insights, and translate findings into action.
- Engage in defining a strategic creative direction for marketing communication for the retail product vertical.
- Work closely with marketing & analytics team to design & implement product campaigns.
- Champion customer satisfaction by working with customer support team, oversee customer grievance resolution and trouble shoot in case of escalations
- Work with various support teams to manage operational issues.
Desired Skills and Experience
- Bachelors in Engineering (preferably Computer Science or IT) or MBA from Tier 1 Colleges
- Past experience in a product management role would be a plus
- Experience with a start-up is preferred
- A high level of interest and passion for India Stack is a necessary criterion
About the company
Oxigen is India's largest payments solutions provider. Its business involves service aggregation and distribution, utilizing mobile, PoS and web for online payment processing and money transfer services. It is built to service the nation's Telecom/DTH Operators, multiple Services Providers and Banks, pan India.
Job Location: Gurgaon
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