MPOWER Financing - Senior Analyst - Marketing & Content Compliance

Senior Analyst - Marketing and Content Compliance - Legal and Compliance (5:00 pm - 2:00 am IST Shift)

THE ROLE :

- You will be responsible for executing upon the compliance testing and issue management functions for MPOWER's Marketing and Business Development organizations. As you become a subject matter expert in these critical testing areas, you will gain a deep understanding of the inherent risks and the controls in place to mitigate them.

- Your role will be dynamic and impactful, offering you the opportunity to shape and refine our compliance practices. Your responsibilities will include, but are not limited to

- Conducting comprehensive tests and assessments of compliance and operational controls across MPOWER's Marketing, Content, and Business Development groups.

- Identifying and escalating breakdowns and weaknesses in key controls to ensure swift resolution

- Collaborating with business units on compliance issues, incident resolution, and identifying potential risks and opportunities.

- Analyzing and reconciling third party partner complaints to uncover actionable insights. Providing daily support for key marketing and content processes, including OFAC reviews, marketing and information sharing opt outs, and data deletion requests.

- Identifying and implementing opportunities to enhance the customer and partner experience based on findings and trends from complaints and testing.

THE QUALIFICATIONS :

- Bachelor's degree (or higher) in Marketing, Business, Law, or a related field.

- 3+ years in a marketing content, sales, or operations position, preferably with a focus on control testing and monitoring within the financial services or fintech industry.

- Experience with education loan financing is preferred but not required.

- Passion for risk management with a desire for operational excellence and efficiency.

- Analytically driven with the ability to interpret and derive insights from data.

- Excellent verbal communication and interpersonal skills.

- Well-organized, detail-oriented, and ability to work well both independently and in a team environment.

- Proficiency in other foreign/international or regional Indian languages would be beneficial.

- A passion for financial inclusion and access to higher education is a must, as well as comfortable working with a global team across multiple-time zones and sites.

- In addition, you should be comfortable working in a fast growth environment, meaning a small agile team, fast-evolving roles and responsibilities, variable workload and tight deadlines, a high degree of autonomy, and 80-20 everything.