Monarch Ergo - Branch Head - Sales & Operations

JOB TITLE : BRANCH HEAD

DEPARTMENT : SALES & OPERATIONS

REPORTING TO : ASSOCIATE DIRECTOR SALES & OPERATIONS (Role to which this role reports)

REPORTEES : Persons from Sales & Sales Operations (Roles reporting to this role)

SPAN OF CONTROL : 5 - 10 (No. of associates reporting to this role)

ABOUT MONARCH ERGO:

- Monarch Ergo Private Limited is a 360 solution provider of world class office furniture in India.

- Monarch specializes in providing wide range of Modular Office Furniture and Seating, which not only enrich aesthetics of the premises but also provide comfort to the users.

- Monarch is associated with global leaders in office furniture solutions, to bring world class quality to this segment of Indian market. It credits for being partner with Merryfair- Malaysia.

- Monarchs furniture is designed and manufactured keeping in view state-of-the-art ergonomic values without compromising on the durability factor. You can visit www.monarchergo.com to know more about us.

JOB SUMMARY:

- Manage the entire Sales & Operations process Qualification, Pre-sales, Pitching & Presentations, Pricing, Proposals, Negotiations, Execution & Closure.

- Salesforce Management Set targets, Plan to achieve, Coach & Mentor the Sales Team, Keep the team ready for taking up any organization level decisions like expansion, new products introduction.

- Keep the Top Management informed on Staff Development, Key Market Conditions, Sales forecasting,

- Competition & Competitor analysis, relevant issues in the territories, Sales analysis & improvements,

- Strengthen the business contacts.

KEY DUTIES & RESPONSIBILITIES:

- Responsible for the entire gamut of Sales, Business Promotion and Operations of the company in the allocated region, which includes but not limited to:

- Sales Strategy and Planning

- Monitoring & controlling expenses related to doing business

- Business growth & timely completion of projects

- Arrangements for market activities tradeshows product introductions, etc.

- Sales training

- Identifying & managing strategic partners

- Financial & sales reviews

- Receivables management and business retention

- Stocks & Supply Chain deliverables

- Customer support & client handling

KPIs:

- Strategic Business Planning and Execution

- Business Development

- Customer experience & Efficiency management

- Financial performance

- Leadership and People Management Attrition Rate , Training & Development

- Risk Management Penalty/ Operating loss

- % of new markets / products sales

- % of deals closed from new leads

- % of target quota achieved

- Branch New Sales Revenue %

- Branch Total Revenue

- Branch Cost Management

- Branch Footing Growth

CAREER OPPORTUNITIES & GROWTH: GM / AVP / VP

FUNCTIONAL & BEHAVIOURAL COMPETENCIES:

- Result oriented and Self Motivated Willing to extensive travelling A strategic mindset with great negotiation skills

Functional Area: Should have expertise in Sales and Business Development

Business Planning: Ability to match up the market with the products

Direct Sales : Should have an understanding of Selling to Key Accounts.

- Experience of handling Direct Sales would be an advantage Sales Process: Good working knowledge and respect for processes & guidelines to address all aspects of the sales function viz., Order Management & fulfillment, Logistics and Delivery, Collection, etc.,

Team Management: Should be a good team player and need to be focused on team efforts like Establish objectives, work delegations, drive performance and positive approach on feedback & assessment Product Planning: Should have a basic understanding of product pricing, packaging & promotion, etc.,

Logistics: Understanding of the Supply Chain logistics process from storage/shipment to final delivery Maintain courteous communications at all times with Customers, Management and Staff

AGE LIMIT: below 35 years

MINIMUM QUALIFICATION: Post Graduate in Marketing

EXPERIENCE & INDUSTRY: 8 10 years B2B/project sales in any industry having good contacts with Architects, Interiors, PMCs, Builders/Construction companies, Contractors, Government Departments, Decision Makers, etc. and should have a proven record of leading a team.

LOCATION OF WORK: CHENNAI, HYDERABAD,