Moglix - Engagement Manager - Transformation

Role Objective :

Execute supply-chain transformation plans for customers (or potential customers) by partnering with CXOs. Manage existing large accounts and grow share-of-business with by offering additional technology based solutions. The incumbent will have the opportunity to touch every part of customer's business, map out all their strategic drivers, align Moglix solutions to customer needs, and help drive execution.

Role Responsibilities :

- Manage the program execution across multiple accounts that TAAS team has converted.

- Lead medium-level client coordination and roadblock resolution related to project execution.

- Formulate growth strategy for existing enterprise accounts (grow share of business) along with the business heads and other senior stakeholders.

- Liaison with clients for delivery, demand management, billing and new opportunities. Program manage post-sales execution of Moglix solutions.

- Identify alignment gaps with customer team, and drive transparency and accountability through communication and collaboration.

- Lead on change impact analysis, readiness and post go-live assessments.

- Work with internal, cross-functional teams (Product, Engineering, Business, Finance, Customer success, SCM etc.) to structure problems, analyze opportunities, and develop solutions and actionable recommendations through a rigorous data-driven process.

- Monitor and drive all organizational KPIs that are critical for success. Drive the operational cadence at CXO level. Measure & track critical KPIs & initiatives

- Provide insights to the business through analytics and market research as required

Qualification & Experience :

- 2-5 years of post-MBA work experience in role such as strategy & operations, CEO's office, consulting, program management, corporate planning etc.

- Astute business sense and analytical ability with great articulation skills

- High level of ownership, willingness to set up things from scratch, high emotional intelligence

- Superior research skills and resourcefulness to draw logical conclusions with often limited information

- Excellent communication, Senior executive presence

- Good people management skills

- Excellent data analytical skills

- Graduation & MBA from a premier (Tier -1) institute