Mobilization Lead - Transition - BPO

Job Title: Mobilization

Assigned Role:

Exp: 15+

- Minimum 10 to 12 yrs. of experience in Transition

- 7 to 8 yrs. of Operations experience.

- Experience in supporting cross-functional (operations, transition/migration, solution development etc.) global teams in continually identifying and effectively capturing new and previously identified BPO/KPO/LPO service opportunities

- Well versed with Managing operations inclusive of conceptualising & implementing short / long term plans; managing teams with focus on excelling business targets & service delivery metrics

- Successfully executed short / long term projects and transitions with extensive experience of developing procedures, service standards & operational policies for business excellence

- Managed Operation teams of up to 450 FTEs in case he\she has worked in service delivery.

- An effective communicator with excellent relationship building & interpersonal skills.

- Strong analytical, problem solving & organizational abilities

- Flexible to work in shifts

- Will involve travel.