MobiKwik - Zonal Collection Manager

Let's build a career to write a legacy together!

We are a Fintech company - one of the largest mobile wallets and Buy Now Pay Later (BNPL) players in India. We are on a mission to simplify digital payments ensuring easy, fast, and secure checkouts. We are dedicated to making our vision a reality. MobiKwik is not just a payments platform - we're a community. Join us on our mission to simplify digital payments and make them accessible to all.

We are currently seeking an experienced professional to join our Collections team for the role of Zonal Collection Manager.

What you'll do:

- Setting up and managing tele-calling people/agencies for a specific zone

- Setting up and managing field collection agencies for a specific zone

- Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies for a particular zone.

- Soft collection calling and reminder calling for EMI payment to customers informing about the due date, payment due and mode of payment available for payment.

- Managing the NPA along with managing the cost of collection.

- Liaising with the partners for reconciliation and for collection of cash/cheque from the customer.

- Liaising with the partners for getting overdue details, bounce details and mandate to reject details in a timely manner.