Mitushi Healthcare - Operations Manager

Company Profile - Mitushi Healthcare Pvt Ltd is a leading HealthCare business group having presence in Diagnostics, & pathology Labs. This hiring is for Mitushi PathLabs. In only 7 months time it has become one of the leading pathology companies in Ahmedabad. Its senior management is composed of ISB alumni. We are now diversifying from B2B to B2C space for which we need highly motivated individuals.

Job Title: Manager - Operations

Location - Ahmedabad

Roles and Responsibilities -

- Lead Ahmedabad Pathology operations for Mitushi Healthcare Pvt Ltd

- Responsible for the overall TAT adherence, quality and internal as well as customer experience of both Inbound & Outbound operations.

- Delivering Business Impact by driving business processes, solving problems, and driving positive change within the organization.

- Apply Lean, Six Sigma tools/functional knowledge to improve process capability and eliminate defects.

- Accountable for Inventory across facilities & maintaining 99.95% stock accuracy

- Work closely with cross functional team like Logistics, Call Centre & supplier return understand projections and plan operational capacity accordingly

- Work closely with Process & training team to implement new developments both at system and process level

- Set metric for entire operations to measure performance & provide feedback on performance for each department.

- Develop and maintain strong handshake processes across supply chain to ensure smooth reconciliation and integrity of material

- Demonstrate leadership abilities with business units using appropriate influencing and consensus building skills to manage expectations and cultivate relationships.

- Brainstorms on ideas and processes to maximize productivity of operations.

- Should be able to work independently with ability to take quick as well as rational decision to be inline with rapid growing business

- Should be data-driven, give weekly reports and presentations to senior management backed by solid data

Skills -

- Some prior experience of Handling operations is preferred

- Operations Major during MBA will be preferred