Mitsogo - Specialist - HR Operations

Specialist - HR Operations

Job Summary:

- We are seeking a detail-oriented and proactive HR Operations Specialist to manage and optimize core HR functions, with a strong focus on employee benefits administration and performance appraisal processes.

- The ideal candidate will ensure the smooth execution of HR operations, compliance with policies, and alignment with the organization's goals while fostering a positive employee experience.

Key Responsibilities:

- Strong knowledge of employee benefits administration and relevant labor laws.

- Familiarity with performance appraisal frameworks and tools.

- Exceptional organisational and time-management skills.

- Strong analytical and problem-solving abilities.

- Excellent interpersonal and communication skills, with the ability to handle sensitive information discreetly.

- Detail-oriented with a commitment to accuracy and compliance.

- Administer employee benefits programs, including health insurance, retirement plans, leave policies, and wellness initiatives.

- Conduct benefits orientation for new hires and coordinate open enrollment processes.

- Ensure compliance with local labor laws and regulations related to employee benefits.

- Oversee the end-to-end performance appraisal process, ensuring alignment with organizational goals and timelines.

- Train managers and employees on performance management tools, processes, and best practices.

- Ensure transparency and fairness in the performance evaluation process.

Qualifications:

- Master's degree in Human Resources, Business Administration, or related field.

- 8-10 years of experience in HR operations, with a focus on employee benefits and performance management.

- Proficiency in HRIS platforms and Microsoft Office Suite.