Milkbasket - Program Manager - Expansion

Role Summary:

We're looking for an exceptional Program Manager to scale operations, support our growing business and adapt the servicing operating model. The ideal candidates will have strong business sense and judgement with the ability to lead cross functional programs/projects, build new processes, drive continuous improvements and implement technology to support business expansions. A strong background in project and process management is vital to plan and implement complex operational expansion programs.

Responsibilities:

- Lead cross-functional discovery and scoping sessions to bring structure and life to organizational objectives including defining and refining strategy, goals, plans and deliverables

- Create project scope, schedule and manage team project execution

- Ensure launch readiness (e.g. go/no-go decisions), coordinate post-launch monitoring and be an expert source of information by contributing actively to improving project management practice

- Develop and implement a communications plan for project lifecycle

- Project risk, issues, actions & dependencies including processes for logging and tracking