MGMT88 - Manager - Operations Management

Position: Operations Manager (Startup & International Experience)

Location: Indore, MP, India

Position Overview:

We are seeking a highly skilled and versatile Operations Manager with a proven background in startups and international operations. The ideal candidate will have experience managing teams across multiple locations, streamlining processes, and driving operational excellence in a fast-paced and dynamic environment. This role requires strong leadership, cross-cultural communication skills, and a results-driven mindset to support the growth and scalability of our organization.

Key Responsibilities:

1. Operational Leadership:

- Oversee day-to-day operations across multiple locations, ensuring alignment with business objectives.

- Develop and implement scalable processes to improve efficiency and productivity.

- Collaborate with department heads to identify and resolve operational challenges.

2. Team Management:

- Lead, mentor, and manage cross-functional teams across diverse geographical locations.

- Foster a culture of collaboration, accountability, and continuous improvement.

- Establish performance metrics and monitor team productivity and results.

3. International Operations:

- Coordinate and manage operations across multiple international locations, ensuring consistency and compliance with local regulations.

- Work closely with regional teams to address cultural and logistical challenges.

- Develop strategies for scaling operations in new markets.

4. Strategic Planning:

- Contribute to the development and execution of long-term business strategies.

- Analyze operational data to identify trends, areas for improvement, and opportunities for growth.

- Ensure alignment of operational activities with organizational goals.

5. Process Optimization:

- Evaluate and improve existing workflows, systems, and tools to enhance efficiency.

- Implement best practices and innovative solutions to optimize resource allocation.

- Monitor and manage budgets to ensure cost-effective operations.

6. Compliance & Risk Management:

- Ensure adherence to company policies, industry regulations, and legal requirements.

- Identify and mitigate potential risks to the business.

7. Cross-Functional Collaboration:

- Serve as a liaison between operations and other departments, such as HR, Finance, and Marketing.

- Facilitate effective communication and alignment of goals across teams.

Qualifications:

1. Experience:

- Minimum 6-7 years of operations management experience, with a background in startups and/or international companies.

- Proven track record of managing teams across multiple locations.

- Experience scaling operations in dynamic and high-growth environments.

2. Education: Bachelor's degree in business administration, Operations Management, or a related field (MBA preferred).

3. Skills:

- Strong leadership and people management skills.

- Excellent analytical and problem-solving abilities.

- Proficiency in operational tools and platforms (e.g., ERP systems, project management software).

- Exceptional organizational and multitasking skills.

- Cross-cultural communication and collaboration expertise.

Key Competencies:

- Strategic Thinking: Aligns operational activities with long-term business goals.

- Leadership: Inspires and manages diverse teams effectively.

- Adaptability: Thrives in fast-paced and changing environments.

- Cultural Sensitivity: Navigates cross-cultural challenges with ease.

- Problem-Solving: Quickly identifies and resolves operational issues.

- Data-Driven Decision-Making: Uses metrics and analytics to guide operations.

What We Offer:

- Competitive salary with performance-based incentives.

- Opportunities for career growth and global exposure.

- A collaborative and inclusive work environment.

- Access to professional development programs and resources.

Location:

This is an on-site role based in Indore, India, with the potential for travel to other international locations as needed.