MetLife - Unit Manager - PMO/Transformation Practice

Job Description - Unit Manager- PMO, Transformation Practice

Position Title : Unit Manager - PMO

Function, Responsibility Level : Unit Manager

Reports to (Responsibility Level) : AVP- Transformation Practices

Position Summary :

The Unit Manager PMO will play a critical role in the rollout of RPA and MLW initiatives in Mid Markets He will be responsible for Project and Program Governance, Data Quality & Analysis and providing support to the Lead Program Manager.

Job Responsibilities :

- Independently or as part of a larger team the Unit manager PMO will be involved in PMO- Management

- Ensuring overarching governance structure is maintained and adhered to.

- Preparing and supporting senior level communication including status updates with Sponsors, Exec Steering Committee, Project and Program team

- Project Governance - maintain updated consolidated Project Plan (Timeline & Roadmap)

- Maintain Action Item Log; Risk / Issue Log and ensure action items are followed through

- Maintain & govern SSOI (Single Source of Information) for Project & Program Documentation, Templates & Processes

- Create process documentation & look for opportunities for simplification

- Monitor project(s) progress with respect to time, cost and risks. Meetings

- Plan Agenda, capture meeting minutes & action items for Daily/weekly Team meetings

- Support running of weekly Stakeholder Engagement Check-in Meetings to get updates on latest deployments planned and in progress and update roadmap

- Support running of Bi-weekly Track lead meeting - prepare status updates ahead of meeting, take minutes, record action items and circulate recording and meeting notes.

- Prepare Bi-weekly OMM as required

- Plan and support running of monthly Steering & operating Committee meeting with Exec team

Data Quality and Analysis

- Reporting & Analytics-Analyse and report on Appropriate metrics

- Analyse and prepare Exec level Reporting -

Knowledge, Skills and Abilities :

Education

- MBA from a reputed College in India/MBA from a reputed college globally

Experience :

- 6-8 years of global work experience in a similar role

- Good knowledge in best-in-class real-life project/program management experience in complex environments

- Proficient with project management concepts such as Scope, Communication, Financial, and Risk Management practices

- Very good communication and analytical skills, inclusive of written, verbal and listening. Customer relationship Orientation and strong teamwork

Knowledge and skills (general and technical) :

- Proficient with office automation tools (MS Office suite of applications, email, Internet, etc.)

- Highly effective communication standards through oral, written, and presentation mediums

- Experience working with Project Portfolio Management tools

- Experience working with different kind of teams

- Good ability to conduct or participate in information gathering via discussion with different clients

- Ability to continuously learn new methods and best practices

- Exposure to areas like RPA, digital, would be preferred

- Strategic thinking skills; problem solving; ability to lead change through synthesis and interpretation of data

Working Relationships :

Internal Contacts (and purpose of relationship) :

- Various senior stakeholders as part of driving and monitoring the initiatives