Meesho - Senior Associate - Facilities & Equipment - Central Planning - IIT/NIT/BITS

About the Team :

- You will be joining the Fulfillment and Experience (F&E) team at Meesho working on enabling Meesho entrepreneurs deliver a world-class experience to their customers.

- As one of the prime movers in e-commerce, the F&E team is solving industry-defining problems at scale that few startups can offer globally.

About the Role :

- As an Sr. Associate- F&E, you'll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation.

- In order to drive implementation, you'll get complete autonomy in terms of the team and processes that you would want to set up.

- You'll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions.

- We're currently expanding the strategy team in F&E hence you'll get the opportunity to work on some of the most challenging problem statements.

- Ideal fit would be someone who is great at problem-solving, is analytical and is driven to create an impact.

What you will do :

- Design programs to improve experience metrics, driving improvement in NPS or relevant operational metrics.

- Own a key part of user experience for one or more of marketplace participants - our entrepreneurs, their customers, or our suppliers.

- Participate in building strategy as an advocate for better user experience from the vantage point the programs you own.

- Influence product development choices using data and insights which originate from in-depth knowledge of your program.

- Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes.

- Engage the Meesho Leadership as active stakeholders in problem-solving for your programs.

- Manage internal and external stakeholders to ensure success of the programs you own.

- The role requires strong generalist problem solving skills and offers mobility across different business verticals within the organization.

What you will need :

- B.Tech from premium college.

- 1-3 years of experience, in a Strategy & Ops /Management consulting background.

- Ability to handle both, strategy formulation and implementation.

- Excellent analytical and problem-solving skills.

Solid project management skills :

- Ability to lead and collaborate with cross-functional partners, prioritize high-impact activities, and keep complex projects moving forward.

- Strong growth track record, with samples and results of past campaigns.

- Outstanding written and spoken communication skills and organizational ability.

About us :

- Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit.

- We're not just a platform, we're your partner in turning dreams into realities.

Our Mission :

- Democratising internet commerce for everyone, Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online.

- We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost.

- Over 1.75 million sellers are registered on Meesho, growing their business by tapping the companys massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers.

- Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country.

- We cater to an underserved and unique customer base and cover every serviceable pincode in the country.

- Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company.

Note: For your candidature to be considered on this job, you need to apply necessarily on the redirected career page of the company as well.