Meesho - Program Manager - NMV

About the Team:

At Meesho, our mission is to democratize internet commerce for everyone in India, and the Business Team sits at the heart of this mission. We drive and shape key initiatives that fuel the company's growth and impact. The Business Team takes charge of areas such as category growth, pricing strategy, quality strategy, conversion optimization, and seller growth, among others.

We own and deliver on both top-line and bottom-line growth goals for the company, ensuring that Meesho remains at the forefront of the e-commerce space. Our team works closely with cross-functional partners across Product, Supplier Growth, User Growth, and Fulfillment & Experience to execute high-impact strategies that drive business success.

At Meesho, we believe in balancing hard work with personal growth and fun. We foster a collaborative and supportive environment where youll have regular 1:1s, monthly outings, and timely rewards and recognition to celebrate success and ensure continuous growth.

About the Role:

- This role is part of the NMV Team within the Business function. As a Program Manager in this team, you will drive key projects aimed at enhancing user experience and improving app conversion rates.

- These projects will span various aspects, from optimizing users' browsing experience to improving affordability and streamlining the checkout process, among others.

- You will be responsible for defining the strategy in these areas, identifying problem and opportunity gaps, and collaborating with cross-functional teams including Product, Tech, and Design to develop and implement effective solutions.

- In addition, you will provide strategic guidance to teams, oversee project operations, and present updates and insights to senior management.

What you will do:

Business Strategy and program management :

- Develop an understanding of key business problems and strategic priorities to provide insights on gaps and potential opportunities

- Drive end-to-end problem identification and solutions/execution to deliver impact

- Define goals against key metrics and track performance against them, manage end-to-end execution across functions

- Work closely with relevant stakeholders to achieve targets

Problem Solving and analysis :

- Work on special time-bound initiatives, requiring strong first principle thinking and domain/ functional understanding

- Be comfortable with ambiguity, conduct root cause analyses for key business metrics

- Conduct data analysis/impact of different initiatives on key business metrics (e.g. NMV, orders per DAU, etc.) and synthesize findings with implications that inform business decisions

Stakeholder management and communication :

- Communicate and advocate insights to relevant stakeholders to drive outcomes

- Frequent updates to leadership communicating business performance across different projects to facilitate discussions and track progress

- Coordinate with the respective stakeholders/cross-functional teams e.g. Product, category marketing, business finance, etc for monthly/weekly reviews

What you will need:

- MBA Graduate/ B.Tech Graduate

- Atleast 1-3 years of work experience having worked with fast-paced startups or consulting

- Experience working with cross-functional teams and stakeholder management

- Experience with startups is an added advantage

- Strong bias for action and creating impact

- Track record of delivering results across experiences

- Demonstrated quick career progression either within the same company or across companies

- Ability to develop first-principle thinking

- Proven skills in building and scaling processes

- Deep understanding of business and customers

- Experience in problem-solving using qualitative and quantitative data on consumer insights

- Proven skills in driving problems to solutions and opportunities

Note: For your candidature to be considered on this job, you need to apply necessarily on the redirected career page of the company as well.