Meesho - Associate Director - Fulfillment & Experience - Valmo

Associate Director - Valmo (F&E)

About the Team:

- Being part of Meesho's Fulfillment and Experience (F&E) team will zip you to the cockpit of our ever-burgeoning rocketship.

- And, youll shape the experience of Bharats next billion e-commerce users.

- Were an eclectic mix of over 200 professionals, all driven by the first principles of problem-solving.

- We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics.

- At Meesho, were trying to do what's never been done before herald e-commerce into the tier-2, tier-3 cities of India.

- Our teams role in this ambitious mission is to reimagine logistics from the ground up completely.

- This means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain that reimagines e-commerce, not just in India but globally.

- We focus on personal growth and fun at work just as much as we do on working hard.

- That is why, we have regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and recognitions.

About the Role:

- We are looking for strong, independent and innovative problem solver to head the central operations team for Fulfillment & Experience.

- Youll work closely with the program and product managers who lead fulfillment and user/supplier experience charters in order to serve our users better.

- To this end, youll lead key initiatives and impactful projects to revamp the very way we solve the most complex problem of a logistics network.

- Your guiding question in this role will be is Meesho the preferred channel of e-commerce for all our customers, small entrepreneurs and users?.

- Youll answer this question every day through user-centric, cost-effective designs and processes.

- Youll also own the performance metric for Fulfillment and Experience in your charter.

What you will do:

- Lead the Central ops charter for Valmo (Meeshos foray into logistics)

- Help design SOPs that are user-centric, cost-effective, scalable and aligned to business strategy for backend processes

- Manage Internal and external stakeholders

- Spearhead business process improvements to positively affect operational efficiencies

- Own the operational metrics associated with programs

- Identify potential points of continuous improvement to fill in existing process gaps

- Partner with analytics, product, Ops and leadership teams to improve experience and reduce business costs

- Conduct data analysis to develop insights and identify areas of improvement

What you will need:

- Bachelors / Masters degree from premium college in any discipline with 6+ years of work experience in start-ups / consumer internet companies/management consulting/operations.

- Strong data-driven mindset to solve problems.

- Proven ability to form points of view on business implications

- Proven track record of defining and driving initiatives with minimal supervision

- Proficiency in Excel

- Expertise in multi-front stakeholder management

Note: For your candidature to be considered on this job, you need to apply necessarily on the redirected career page of the company as well.