Meesho - Assistant Manager - Partner Fulfillment & Experience Team - Program Management Segment - IIM/ISB/MDI/FMS

About the Role :

As an Assistant Manager- F&E, you'll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation.

- In order to drive implementation, you'll get complete autonomy in terms of the team and processes that you would want to set up.

- You'll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions.

What you will do :

- Design programs to improve experience metrics, driving improvement in NPS, I/O or relevant operational metrics.

- Own a key part of user experience for one or more of marketplace participants.

- Our entrepreneurs, their customers, or our suppliers.

- Participate in building strategy as an advocate for better user experience from the vantage point the programs you own.

- Influence product development choices using data and insights which originate from in-depth knowledge of your program.

- Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes.

- Engage the Meesho Leadership as active stakeholders in problem-solving for your programs.

- Manage internal and external stakeholders to ensure success of the programs you own.

- The role requires strong generalist problem solving skills and offers mobility across different business verticals within the organization.

What you will need :

- Candidates from Tier-1 colleges with a total work experience of 2-4 years of experience preferred.

- Experience in Fulfillment, 3PL Logistics and the entire supply chain process, and/or experience in similar tech startups preferred.

- Strong problem solving and analytical skills.

Solid project management skills :

- Ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and work on complex projects.

- Data driven and inquisitive approach.

Note : For your candidature to be considered on this job, you need to apply necessarily on the redirected career page of the company as well.