Medtronic - Key Accounts Manager

MUST HAVES:

- At-least 8 years experience

- Should have experience in the healthcare industry (clientele should be big corporate hospitals)

- Solution selling experience

- Experience dealing with C-suite/ key decision makers of corporate hospitals

- MAIN PURPOSE:

- Generate deal pipeline and deal closure for Accounts.

- Manage Corporate Accounts.

- Develop and execute Account Plan (Revenue, GM and Activities) as per deal terms.

- Brings the Value offering

- Creates a continuous engagement with the account.

- KEY ACCOUNTABILITIES :

- Complete understanding of an Account, and to be the Company Representative with the account

a. Be First point of contact for the accounts.

b. Comprehensive mapping of all account stakeholders and their priorities.

c. Act as escalation point for all customer and system issues.

- Collaboration with internal / external stakeholders on a regular basis to create a proposal & build a strong relationship for expanding the business opportunities.

a. Collaborate internally to develop proposals and provide appropriate customer traction.

b. Maintain Deal Closure milestone of 45 days from Lead Generation.

- Responsible for account Operations.

a. Implement plan to achieve agreed revenues and drive commercial performance progress.

b. Monitor product mix performance and implement corrective measures where necessary.

c. Quarterly dashboards versus plan for internal / external stakeholders.

d. Quarterly Review meetings basis calendar with external stakeholders.

e. Monthly internal Governance review meeting with BU/NV stakeholders.

f. Resolve account issues within 30 days from day of escalation.