McDonalds - Sr Manager - Employee Relations

McDonald’s India is looking to recruit Senior Manager - Employee Relations based at Mumbai. Please find below job details for your reference.

Brief about the company: McDonald's is the world's leading global foodservice retailer with more than 33,000 locations serving approximately 68 million customers in 119 countries, each day. Celebrating 16 years of leadership in food service retail in India, McDonald’s today has a network of over 300 restaurants across the country, with its first restaurant launch way back in 1996.

In India, McDonald's operates with two Indian entities – Hardcastle Restaurants Pvt Ltd (HRPL) and Connaught Plaza Restaurants Pvt Ltd (CPRL). While HRPL is a McDonald’s Master Franchisee with rights to own & operate McDonald’s restaurants in India’s west and south markets, restaurants in the north & east India markets is managed by Connaught Plaza Restaurants Private Limited, a Joint Venture Partner of McDonald’s Corp.

JOB DETAILS:

Primary responsibility: The primary responsibility of a Senior Manager – Employee Relations is to design & establish frameworks which enables each & every Employee within the Restaurant & Corporate Office to conform to all applicable regulatory requirements in accordance to all applicable regulatory requirements

Key Deliverables:

1. Strategy -

Partners with Operations to assist implementation of core Statutory Compliance strategies & framework across all 3 Regions

2. Execution:

Implementation of a robust Compliance Framework

3. Communication :

Manages Internal and External communication (in partnership with Corporate Affairs & Corporate Communications) teams across Restaurants, Corporate Office & with Government Bodies at large, for the purpose of providing information & assistance / updation concerning all compliance & legal related issues

4. Design & Execution of Framework:

1. Design & execute a robust framework which will enable 100% compliance adherence,

2. Contract Labour Management & Statutory Compliance’s

3. Liasioning with Government Authorities & ensuring 100% adherence across all Restaurants.

4. To develop intelligence network amongst Restaurant Employees (through Regional McOpCo teams) in order to ensure 0% cartelism is formed/encouraged

5. Forecasting & analyzing Labour issues, in order to help HR teams & Management design & implement effective Labour Policies /Framework

6. To have prior exposure in managing Disciplinary Actions & to conduct Domestic Enquiries & having experience to handle Court Cases and/or successfully handled agitations successfully

Reporting into: Deputy General Manager – People Resources

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