Job Location Bangalore, Noida, Coimbatore.
Experience: 6-9 years
Requirements:
- 6+ years experience as a Salesforce Administrator or Salesforce Consultant.
- Salesforce Admin Certification is required.
- Additional Salesforce Certifications are preferred.
- Experience working with customers to elicit and analyze their requirements, develop designs, and implement custom solutions.
- Strong knowledge of Agile project delivery practices, requirements gathering, user story prioritization and solid UAT guidelines required.
- Proficiency in Google Docs, Sheets, Presentations and other online collaboration tools like JIRA and Teams are required.
- Strong interpersonal skills, including excellent verbal and written communication skills and presentation skills.
- Attention to detail and the ability to prioritize and manage competing client demands.
- Learning agility, including a demonstrated ability to pick up and master business and technical subject matters quickly.
- Proficient in process builders and workflows.
Client-Facing Responsibilities:
- Support the configuration of the Salesforce environment according to client specifications and project scope.
- Design and provide training for clients at various levels, including administrator and end users based on project implementation goals.
- Conduct discovery meetings with clients to determine requirements as appropriate.
- Follow best practices and standards in software design, development, and deployment.
- Develop full migration and implementation plans that address both tactical and strategic needs of the client.
Internal Responsibilities:
- Own project delivery through full implementation lifecycle on multiple simultaneous projects.
- Configure solutions with Salesforce products, as needed to complete project goals.
- Plan and execute data migrations from legacy data systems to Salesforce.
- Investigate and implement third party tools that integrate with Salesforce.
- Partner with the internal development team to create custom code, including composing of user stories, testing, and deployment.
- Provide weekly governance reports in a timely manner on overall project(s) status to project PM.
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