Department : Human Resources
Function : HR - Ops & Delivery
Reporting to : AVP - HR
Band : Band 4A
Location : Gurugram
Team size (D/I) : Independent
KEY RESPONSIBILITIES :
Employee Experience :
- Is able to ideate around employee experience strategy and progressive HR experience
- Lead and own onboarding process and its smooth implementation across the organization
- Analyze current processes, identify gaps, and recommend process improvement to improve the overall effectiveness of the shared service.
- Establish and maintain clear communication with the team members regarding project scope, timelines, issue resolution, and deliverable.
- Should have proven track record as a HR generalist and successful track record of implementation HR shared services will be our ideal combination
- Should have the capability to balance operational, tactical and strategic areas in HR domain and shared services environment.
- High level of energy, ambition, positive attitude and ability to work in high diverse team environment to deliver effectiveness and efficiency
- Ability to clearly define objectives, give proper direction, assign work to subordinates and make decisions based on applied knowledge of alternatives and work experience.
Desired qualification and experience
- Graduation/Post Graduation
- Must have a minimum of 10+ years' experience.
- Experience in managing customer relationship
- Proficiency in MS Office applications including Microsoft Excel
- Clear and concise communication in both written and verbal form
- Highly detail oriented and able to work autonomously
- Ability to prioritize and organize the workload across multiple groups
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