Designation - Manager - Business Performance Management & Analytics
Location - Gurgaon
Key Responsibilities:
- Scorecards / Dashboards / Reports and Data management
- Publish accurate and timely MIS for the HR and Operations & Customer Service Functions
- Understanding data/report needs of various allocated departments
- Conceptualize and Design Templates for New dashboard/ reports alongwith customer under the Performance Management framework
- Continuous improvement in current dashboards
- Performing QC of the submission details
- To consistently & accurately populate various dashboards as per plan
- Help channelize data and other inputs from various sources for respective deliverables
- Adhering to agreed TAT and accuracy of the data request
EDW/Technology Interface:
- Support delivery of EDW related items/new technology solutions (web and non-web based)
- Interaction with IT/ Vendor and Internal teams for innovative technological solutions to enhance team performance / efficiency
- Strong coordination and follow up with respective departments as per project timelines
- Drive UAT (Make test-plans, review results, Log defects, retest and closure)
Data Analysis
- Data analytics for Management support and decision making
- Provide quality trend analysis for management decision-making
- Suggest corrective measures/new means to manage outages
- Handle Ad-hoc analysis requirements for the senior management team
MINIMUM/SPECIFIC EXPERIENCE
- 6 - 9 yrs of relevant experience
- Graduate, preferably MBA / Post Graduate
- Good Communication skills
- Good analytical skills with ability to Collate and Analyze Large Amount of Data Good team handling capabilities
- Understanding of MS Access / Excel / Business Objects
- Knowledge of Macros and VB/SQL is required
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